FAQs
Where is Vibes?
Find us at 20 Harrowby Street, Cardiff Bay. Contact via hello@vibesyogabar.com or on Instagram @vibesyogabar
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How long should I arrive before the class?
Doors open 15 mins before the class is due to start. Please arrive at least 5 mins before the start of the class, as doors are locked once class is in session, and we cannot permit entry after the class start time. Please note, we do not offer refunds or replacement classes for failure to arrive before the class start time, regardless of the circumstances in order to ensure fairness for all our customers. We hope you understand.
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Can I reschedule my class?
You may reschedule your class, providing at least 16 hours in advance of the class start time.
To do this, simply log into the website using the email address used when booking, and head to 'My Bookings'. N.b. you may only amend the date of your class. Should you wish to switch to a different class type then follow these steps:
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1) If you booked via an Intro Offer/ Block/ Membership:
simply 'cancel' your booking to receive the credit, and then rebook the class of your choice
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2) If you paid by card:
Just email us with your request to reschedule and we will sort it for you.
Can I Cancel my booking?
As a small business, we are unable to cancel/refund a single session booking.
However, if you have a Block or Membership then you may cancel your session from your 'My Bookings' area, and the session will be credited back to you (provided you give 16 hours notice before the class start time).
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We cannot offer rescheduling or cancelling for events, pop-ups or workshops - these are non-refundable.​
Where can I park?
Parking info is available here. Feel free to email if you'd like more help or info.​
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What should I bring?
All equipment is provided - mats, blocks, bolsters, straps. If you would like to bring your own mat you are more than welcome too. Please bring water, and clothes you can easily move and stretch in.​​
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Are there toilets and changing facilities?
Yes, we have a toilet cubicle which is large enough to change in.
What about public transport?
Public transport info is available here.
Is it suitable for beginners?
Yes! Vibes was created to make yoga and Pilates accessible to as many people as possible, and we welcome beginners into our classes with a friendly. down-to-earth approach.
at a basic level, you need to be able to get down to the floor and back up again, and have reasonable mobility. Our teachers offer modifications throughout class, so you can practise and the level that feels right for you.
We offer dedicated beginner classes, but beginners are also welcome to attend any of our classes.
Please note that access to the studio is via a flight of stairs, so you'll need to be comfortable walking downstairs.
If you have any questions about starting or choosing the right class, feel free to message via email or instagram - we're always happy to help.
Can I join in if i am pregnant?
We don’t recommend attending our regular classes beyond 16 weeks of pregnancy. Before joining any class, please ensure your midwife or healthcare provider has confirmed that it’s safe for you to practise, based on your individual pregnancy.
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Can I join in if i am injured?
If you have a severe injury then you should not attend until a medical practitioner has advised that it is safe for you to do so, and it feels right for you. Please also let the teacher know before the beginning of the class if you are recently recovering from an injury, or have any particular aches or pains, as the teacher may advise you to sit-out of certain movements to avoid aggravating your injury. They may also offer modifications.​
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is there a membership deal?
You can book a single class or block of classes, and can also choose one of our monthly membership packages - view our prices and packages here. We also regularly run deals and offers so be sure to follow our insta @vibesyogabar to stay updated!
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Can I Cancel my MEMBERSHIP?
Memberships can be cancelled at anytime, giving 1 months written notice via email hello@vibesyogabar.com. Alternatively, if you're seeking to edit or adjust your membership please feel free to reach out.
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